Sucks to be the new guy at Cryptic

During our nightly maintenance, a new member of our Network Operation team incorrectly updated our patching manifest file. The result of this error required us to do a complete resync of the patching system and affected log-ins. Fortunately our infrastructure is highly resilient, so while the transfer of this much data was a lengthy process; it wasn’t a difficult one. This resync resulted in no character or game data loss, just an unfortunately extended period of down time.

Due to the lengthy down time we will be extending all affected subscribers an additional day of free game time. Our desire is to have you as unaffected by this issue as possible, and we apologize for the inconvenience this issue has caused.

This was posted by Awen.  I can imagine how the new guy is feeling.  Wonder if he is keeping his job or not?  Honestly it could happen to even the not so new guys.  But it is startling on Cryptics honesty.  And heck for downtime I wasn’t even playing I get an extra day of playtime!

-Deeds